One Cold January Night (oneshot) - BillDip Coffee shop A/U

One Cold January Night

(Slight TW for homophobia and transphobia, I will mark where it begins and ends with "~" stay safe and enjoy the story <3)

(Also, sorry if this isn't that great this is one of my first times writing a oneshot so sorry if there are any mistakes but I hope you like it. )

"Vanilla Frappe for Amy" I called out, with a small sigh. Only one more hour before the end of my shift. Today has been pretty rough since it was Friday, all I wanted was to go home and relax by the fire.

A tall blonde guy walks up to the counter and I recognize him as one of the regulars, he's been a regular for a couple months now so we know each other pretty well. Even if we spend most of the time flirting.

"What can I get for you today?" My coworker asks him.

"A peppermint mocha please." I hear him say.

"Alrighty, and what size would you like?"

"Just a regular please." I stop listening to the conversation and begin prepping for his order. My coworker hands me the cup while she deals with the other customers and I begin to make his drink for him, once I finish I put the lid on and hand him his drink.

"Here you go, Hun, one peppermint mocha. Anything else I can do for you?" I smile politely and he gives me a sly smirk

"Nope, I think I'm all set."

"Alrighty, have a good day Bill." He smiles and nods

"You too cutie." He winks and my face starts to flush, he walks over to a table where he sits down and gets on his phone. I go back to work, occasionally glancing at him and sometimes catching him looking at me too.

'Hopefully the rest of my shift will be bearable.' I think to myself but of course the universe just had to test that because not even a minute after the thought enters my mind a very rude older woman barges into the store, stomping over to the counter one of the newer employees are at. Holding a drink in her hand.

"What can I get for you today ma'am?" I hear my coworker say to her. I listen to the conversation unfolding 5 feet away from me, while still mainly focusing on getting customers drinks made. Just waiting for The Manager line.

"This is not what I ordered!" She held up the drink in her hands, shaking it to emphasize the drink in question which was about halfway full. I keep an eye on the woman, making sure the situation doesn't escalate too much.

"Oh! I'm so sorry, if you let me know what you ordered I can remake the drink for you and get you a brand new one." She says with as polite of a voice as possible.

"No, I want a refund." She demands

"I'm sorry ma'am but I can't refund the drink per company policy but I will gladly make you a new one." She scoffs and taps her foot impatiently

"I don't care, I am the customer and the customers are always right, give me a refund." She glares at my coworker and I take a deep breath and let it out slowly, getting ready to have to deal with the Karen. Thankfully there weren't too many people in the store, two sitdowns, one being a regular, other than that there were only three other people in the store.

"Ma'am, as I have already stated I cannot refund you but I can make you a new drink, it doesn't even have to be what you ordered, I can make you something else if you would like."

"Would you like me to get you a new drink?" 'Rue' my coworker asks her, still trying to stay polite.

"I would like to speak to your manager so I can actually get the service I requested."