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Your drive to work was always a beautiful sight, even on a cloudy day. The early morning light cast purple shadows over the pine tree covered mountains that surrounded Lvneel City. It was a picturesque landscape, the perfect mix of a city plopped down in the middle of farmland.

You have worked at a very busy veterinary hospital for the past nearly five years as a receptionist. Phoenix Rising Animal Hospital was owned and run by Dr. Marco Newgate. It was a small animal clinic, meaning you only catered to dogs and cats. On very rare occasions Dr. Newgate would take on a special case from an animal sanctuary or rescue. He was an extremely talented board certified internist. As the practice grew a new doctor was added to the roster. An up and coming soft tissue and orthopedic surgeon, Dr. Trafalgar.

You didn't know him very well even though you saw him five days a week for the last two years. He rarely spoke to you and was very intimidating. To put it simply he was incredibly unfriendly. A pretty big contrast from your boss. He was also unfortunately infamous for being the reason assistants and techs quit.

You often found the doctors didn't deal with other humans quite as well as they did animals. He was no exception - blunt and a bit demanding, but an excellent surgeon. The world of VetMed was hard enough without having to deal with an uptight impatient doctor.

This particular morning wasn’t any different than usual. You pulled up to the hospital at 7:30AM and unlocked the doors before turning off the alarm and switching the lights on. Dr. Newgate’s classic Mercedes rolled into the lot not long after you.

“Good morning F/N.” he greeted as you powered on the computer and clocked in at the reception desk.
“Mornin’ doc.” you replied merrily, “I’ll get the coffee going in a few minutes.”
“That would be perfect, thank you.” he yawned heading into his office, “Don’t forget Chopper is training with you again this week-yoi.”
“I’ve already got his goals listed for the week.”

As if on cue the little reindeer in question entered the lobby with a small backpack hanging from his shoulders.

“Morning F/N!” he chirped trudging around the desk to drop his belongings and clock in.
“Hey Chopper, when you get settled would you mind checking the task log and start sending out appointment reminders for me while I go get the coffee started?”
“You got it.” he replied changing to his human point form to reach the desk more comfortably.

Chopper was in tech school and while he had to train with the medical staff, part of his schooling also required him to know the inner workings of reception. Not all practices have reception staff so it would benefit him if he ever left your hospital.

You made your way through the treatment areas and passed the doctors offices where the break room was. Humming a tune you started your routine of getting the staff’s coffee ready. This won’t be the only pot brewed during the day either.
While the machine groaned to life and the strong scent of breakfast blend filled the room you set out everyone’s favorite mugs making sure they were clean and started the dishwasher up with yesterday’s dishes. You continued to bebop around the small room heating up a poptart until you were able to steal the first cup of coffee. As you sang to yourself and focused on preparing your mug a tattooed hand reached out for the yellow cup to your left. You startled and let out a small squeak turning to the dark haired doctor that had so quietly entered the room.

“Oh,” you chuckled at yourself while he went ahead and filled his cup, “good morning Dr. Trafalgar, ya scared me.”

He wasn’t slated for surgeries on this day so he wore a navy button down with the sleeves rolled to his elbows, black slacks and boots.

His golden eyes swayed in your direction as he hummed and then turned to leave the room.

“Mornin’ F/N!” Shachi, the head scrub tech, called passing the doctor on his way out.
“Hey.” you replied with less energy than usual.
“Did he say something rude to you?” the redhead thumbed toward the doorway.
“No, he didn’t actually say anything. I’m pretty certain he hates me.” you chuckled.
“No one could ever hate you. He’s just a grump. Once you get to know him he isn’t so bad.” Shachi reached for the orca decorated mug that was next in line on the counter.
“Talking about Law?” Penguin, another tech, asked entering the room.

Technicians like nurses worked closely with the doctors and often addressed them by first name.

“What gave it away?” you laughed.
“It’s like Shachi said, once you know him he isn’t so bad.”
“It’s been two years guys, I don’t think getting to know him is an option at this point.” you placed your poptart on a small plate and got ready to head back to the front desk, “And that's okay, I don’t need to be friends with the doctors.”
“That’s hurtful-yoi.” your boss had now joined the conversation.
Blushing you choked out an awkward laugh, “Not you, of course,”
“Because I pay your bills.” he teased further.
“Y’know, I think I hear Chopper calling me…” you finally made your exit and hot-footed it back to reception.

The morning slowly continued on as consults and recheck appointments began for both doctors.
Chopper was slowly getting used to answering the phone but you stayed nearby and took over the more complicated calls. He switched back to his smaller form and sat on the desk next to you taking up less room.

Sometime after 9AM an emergency call came in.

The little reindeer was flustered as he hung up, "W-we have an ER coming in."
"I heard you ask if it was a hit-by-car. Is it a stat?"
"I believe so, it was actually attacked by people." he answered watching you grab the phone receiver and dial 999.
"ER 236 please." your voice chimed calmly over the hospital intercom, "ER 236."

Your extension rang almost immediately.

"Yo." Shachi said before you could say anything.
"Hey, we have a stat coming in. Can you send someone up to receive them? I'll get paperwork ready so we can make a chart when they get here."
"Bepo will be up in a minute and I'll let Law know."
"Thanks." you hung up the phone and turned to Chopper, "Next time we get a call like that we need a little more information so we can start a chart immediately."
"Ah, I'm so sorry F/N." he covered his little face.
"You're not in trouble, Dr. Trafalgar just likes to have as much information as possible when the patient gets here. I know the person you were talking to was probably a little panicked and in a hurry but it's helpful for all parties." you patted his shoulder gently.

Not long after the call the ER patient arrived being carried uncomfortably by an exhausted woman in blood stained clothes. Shachi and Penguin rushed up front with a gurney when paged to do so. They reentered with the saddest blue nose pitbull pup. She couldn't have been more than a few months old, shaking and covered in blood.

Humans were cruel.

Dr. Newgate escorted the client in after the poor thing threw up in the lobby. You assisted in directing her to the spare toothbrushes while Bepo gathered some clean scrubs from the laundry.

A little over an hour later, once things had settled your extension rang.

Knowing who it was you took a deep breath and answered,"hey there,"
"Hello F/N, the puppy will be staying for a femur fracture repair." Dr. Trafalgar's voice was soft and calm, almost tired, "Can you go over the estimate I've entered in the chart with the client and get a deposit?"
"Oh, uh actually she is not the pup's owner. I can ask Dr. Newgate what he'd like to do until we locate them."
"No need." he murmured curtly and hung up.

You sighed and leaned back in your chair.

"I wonder if they'll let one of us adopt the puppy if it has no owner." Chopper sipped a cup of tea.
"Yeah we get first pick of surrendered pets. I wouldn't mind taking her. It's been a while since I had a dog in the house."
"Good news for you then, F/N," Penguin had just stepped into the lobby and leaned across the desk, "she's not chipped."

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