Story of Mark Bradley

Mark Bradley

Mark Bradley, a dynamic professional from Oakland, California, has carved out a substantial leadership and product management career in retail, IT, and banking. Known for his strategic insight and commitment to innovation, his approach to technology and management has been transformative. Apart from his career, he is deeply engaged in music composition, hiking, softball, video gaming, vegan culinary pursuits, and community service, which enrich his personal life significantly.

Mark's IT career began at Peet's Coffee in Emeryville, California, where he started as a customer service coordinator. His adeptness at technology and natural leadership qualities quickly led him to take on significant roles in IT and digital product management, where he could effectively address complex problems and drive forward technological advancements.

At Peet's Coffee, Mark ascended to roles such as Software QA and Program Manager, where he was critical in launching the company's revamped website and leading a team that included quality assurance engineers, business analysts, and offshore QA personnel. His effective management not only streamlined Peet's inventory management system but also optimized the distribution of coffee to grocery stores, significantly enhancing supply chain operations.

Advancing to the role of Digital Product Manager, Mark played a pivotal role in collaborating with stakeholders to refine strategic directions, manage product roadmaps, and oversee the entire product development process. His dedication ensured that each product launch was successful and met the high user experience standards and operational efficiency expected in the competitive market.

Mark's innovative work at Peet's Coffee was noticed, leading to an opportunity at Safeway (now part of Albertson's), where he started as Senior Product Manager. Due to his impact, he was quickly promoted to Director of Product for Mobile Apps. In this role, he led projects that significantly improved the functionality and user-friendliness of Safeway's mobile applications, making shopping more accessible and enjoyable for customers.

Seeking new challenges and broader impact, Mark transitioned to U.S. Bank as the Vice President of Product and Head of Mobile Apps. Here, he leveraged his extensive experience to develop innovative mobile banking solutions that significantly enhanced customer engagement and operational efficiency. His strategic leadership has been instrumental in earning the bank numerous accolades for innovation in digital banking.

Raised in Jacksonville, Florida, by a single mother, Mark was instilled with the values of diligence and the transformative power of education from an early age. He worked various jobs to support his family and fund his education, demonstrating his work ethic and determination early on. He pursued his passion for music alongside his academic goals, earning an Associate's Degree in Music Performance and classical Guitar from NMSU and a Bachelor's Degree in Business Analysis and Consulting from Sonoma State University.

On the personal front, Mark Bradley's life is enriched by his relationship with his wife, Jami, whom he met in college. They have been married for nine years and together for eighteen, sharing a deep bond and mutual support. They plan to adopt a dog and look forward to expanding their family. His life exemplifies professional success and personal fulfillment, highlighting his ability to lead passionately at work and in his community.