1. Guests will be charged per night.
2. Check-in time is 12:00 p.m. on the day of arrival and the check-out time is 12:00 p.m. on the day of departure.
3. If upon check-in the guest does not specify the duration of his or her stay the hotel will presume it is for one night.
4. Guest must show up before 2 p.m., and then the booking will be cancelled if there is no contact from guest.
5. Only 2 guests are allowed to stay in a room. Children older than 15 years old or the third guest must pay.Children under 3 stay the first night free.
6. Baby cot can be provided to a child under 2 years old upon request.
7. Bills must be settled by cash or valid credit card, personal cheques are not accepted.
8. Guests wishing to check out later than 2:00 p.m. are kindly requested to ask for permission from our reception before 12:00 p.m. (subject to room availability, otherwise it will be charged for one additional night.
9. Smoking is strictly not allowed in the hotel and violator is subject to a fine of £2,000
10. Removing items from guest rooms or moving them to other places in the hotel is prohibited. Violator is subject to a fine of up to £5,000
11. When not being used, do not touch the fire extinguisher.
12. Inviting strangers into the guest rooms, to use the facilities and or amenities is prohibited. For security reason, joiner must register at reception before entering the room.
13. Hanging of any items in guest room windows that might ruin the beauty of our hotel appearance is prohibited.
14.Pets may not be brought into the Hotel.
15. Installation of any foreign item in to guest rooms or any part of our building is prohibited.
16. Use of phones in guest rooms will be charged to your bill.
17. Guests wishing to extend their stay beyond the date given while checking in are kindly asked to inform our reception before 10:00 a.m. on the original date.
18. Extension of your stay without reservation is subject to room availability.
19. No guest is allowed to give up his or her room to be used by third parties even if the room has been duly paid for.
20. Gambling or any other behavior that is against public morals in the hallways or guest rooms is prohibited.
21. Any damage should be reported to our reception immediately after it becomes apparent.
22. The use of the lobby as an office is prohibited.
23. Bringing illegal items, exotic plants or animals is prohibited.
24.Guests are expected to lock their rooms properly to prevent access of third parties. Uponleaving their rooms guests must close and lock the doors, windows and anti-burglary rolling shutters. The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest's belongings or any other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft of pilferage.
25. Guests are expected to keep all the equipment and furniture in their rooms free from damage.
26. Guests shall be liable for any damage or loss of any equipment or furniture in the rooms up to the cost of repair or replacement.
27.Unwashable stains, rips or tears on linens or towels will be charged to your bill.
28.In case of loss or damage of key card £2,500 will be charged in the room bill.
29.Items left behind by a guest will be stored at the hotel for 15days and then donate them to a charitable cause.
