Confessions of a Call Center Gal: a novel
by Lisa Lim
edited by Felicia A. Sullivan
Copyright © 2011 Lisa Lim.
All rights reserved.
Second Edition
This novel is a work of fiction. Names, characters, places and incidents either are the product of the author’s imagination or are used fictitiously. Any resemblance to actual persons, living or dead, events or locales is purely coincidental and not intended by the author.
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Chapter One
How on earth did I wind up stuck here in Pocatello, Idaho, a town where every other vehicle is a Ford pickup truck and the wind blows faster than said trucks?
Just yesterday, I spotted a turnip truck bumping along a dirt road and was reminded of the country bumpkin saying, “I didn’t just fall off the turnip truck.”
But here in Pocatello, my response to that would be, “Or did you? In fact, I’m pretty sure I saw you roll off one.”
But I digress.
I say again, how did I end up here?
Where do I even begin? Let me pause, rewind and paint a picture. It was the best of times, and it was the worst of times. I was a recent college grad, starry-eyed and optimistic, ready to take on the world of print media.
Instead, I’d watched the fate of print media crumble right before my very eyes. Newspapers, magazines and journals suffered casualties. The Chicago Tribune had filed for bankruptcy protection.
I’d applied at every print media outlet within a thousand mile radius, even the obscure ones like the Coon Valley Times, Ozaukee Press and Sheboygan Suns.
Alas, I’d never heard back.
Or worse, I’d receive some version of this lame reject letter:
Dear Applicant, (Pssh! They didn’t even bother personalizing it)
Although we were impressed with your background and experience, we have decided to pursue other applicants who more closely reflect the requirements for the position (You are not good enough for us). We wish you well in your employment search (REJECT! stamped on my forehead).
Literally hundreds of these hate mail missives had taunted me. I had found myself spiraling into self doubt and began questioning my choices, my career path. My life had become stagnant, and I was on the verge of depleting all my savings.
