Bonus Part: A Conversation on Customer Service (Part I)

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Paulo is calling Customer Service on his company.

Computer: Calls are recorded for evaluation and training. What is your phone number?

Paulo: +639097651234

Computer: Okay. Your phone number is +639123456789. If I'm wrong please try again.

Paulo: Try Again

Computer: My mistake. Please try again using your touch tone pad.

Paulo enter his number, but he entered the wrong one. +73770183866

Computer: Okay, and what product are you talking about?

Paulo: Just anything else. Or math?

Computer: Sorry, your product is not listed in our products list. You can say "Please show me the list of your products" or press # key. Or press the number of your serial number and we check your product.

Paulo: WR-164E-D9YT1

Computer: Okay. Let me check your product. Please hold while we check your product.

*10 Days, 9 hours and 6 minutes later.*

Computer: Thanks for holding, I can't verify your serial number for you. You are victim on cloning cellphones. The real one is TapTab Android (Android 4.4 Tablet). Your repair service is much like Eiffel Tower. Or whole world. If you want to buy, please use your credit card or your pocket money you register. Thank you for calling. Goodbye!

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