The ABCafé (Moxiety Au)

Annoying Customers

(Virgil's POV)

The sun has risen and a 22-year old man has woken up to the blaring sound of an alarm clock. He sighed and got out of bed, making sure not to knock anything down. Stumbling to the bathroom to get ready he lazily, and irritatingly, opened the bedroom door. Misjudging the distance from the door frame to the way through and stubbed his poor pinky toe. He cursed under his breath and mumbled profanities. Looking in the mirror to see a very tired man, his bags are huge like they are carrying groceries, his bright purple hair needing a trim, and his own tired eyes staring back at him.

Yup, that's Virgil Maro*, the man who never grew out of the Emo phase. Grumbling to himself he put in his piercings and under eye eyeshadow. Just from this morning he could already tell that today wasn't going to be a good day, again he sighed and looked once more in the mirror, he was almost ready for work. He stumbled back to his bedroom, no interruptions this time. Looking at his phone, he saw the time. He had an hour till work, easily able to have enough time to get from place to place. He threw on a dark grey and black-ish hoodie*. It was a hoodie and fit, so no problem there. Grabbing his phone, wallet, keys, and an apple he jumped in his car.

Turning on the car he looked back, to see if anyone was behind him, nope. So he backed out and started driving. Getting to work he was cut-off by numerous drivers, stopped at all red-lights, and silently suffered through slow drivers. When he finally arrived at work he was already exhausted. Walking in through the front door the smell somewhat overwhelmed him. The mix of cookies, muffins and coffee destroyed his senses, although he enjoyed it. Shuffling to a door that had the 'Employees Only' sign on, he forcefully opened it, enough to make a noise but, not enough to break anything. The staff had turned their heads enough to see the person who made the noise but, figured out who it was real quick. He begrudgingly grabbed his apron from his locker and slipped on the disgusting required hat. He grabbed a shot of espresso from the machine, which the boss allowed, perking up enough to function today.

Walking to the counter and put on his best customer service smile for the long day of work today. Customer after customer, order after order, the time that passed has becoming a blur, each customer and order. Until one person, a Karen. It was going all well until, she came back to complain about how the people in the back made the order wrong, which they happily replaced. Until she did it again, and again, for a whopping total of five times. Finally, Virgil had enough of this. Going in the back he put the drink down, and went back to place other orders. By the time it takes to make a new one, he went back to grab the drink the Karen had ordered.

Calling out he shouted "Karen your drink is ready". Which the Karen (ironically was her name) came back exclaiming "Oh! Thank you the drink is perfect".

Virgil got her, "Ma'am, that was the drink you had gotten before. I just wanted to see if you were complaining for nothing"

"Why would I be complaining for nothing! Each drink had something wrong with it because, I sent it back! I demand a refund!" She scoffed

"Sorry Ma'am, we cannot do that, it's against company policy." Virgil smirked, having dealt with people like this before.

"That is idiotic, I DEMAND to see the manager" The Karen had yelled.

"Ma'am, I am the Manager, and the Co-owner. If you do not like the policy then there is nothing I can do to help. My condolences"  Yes, Virgil lied about being the Co-owner but, he is doing the finances in the business so he confronts the snobby customers like this all the time. An easy way for snobby customers to shut up or make them leave. Karen after sputtering for a bit, left. Virgil sighed and relaxed for a solid 10 seconds, then went back to the cash register.