A lot of things might cause email troubles causing your email no longer working the way it was designed and certainly not in the manner you want your e mail to perform. Luckily, normally there are uncomplicated e mail solutions to email troubles.
Below are e mail solutions to try when encountering e-mail problems and issues.
Upgrade E-mail Application
Make sure you have the newest version of your email client (program). You may have to upgrade to fix the email problem, plus you'll avoid many future troubles by being up-to-date.
Several Devices
Email can be quite daunting if you work with more than one device to read your mail. In case you have one device set to delete the email on a server when it downloads the email, then those messages will not be available whenever you try to access from another device. Setting it so that your messages are not deleted from the server has its own issues. Should you do that and then switch to another device it will get all the messages as new messages including ones you've read and put in the trash on that other device.
The most suitable solution in cases like this is to identify one device as your primary one (usually a computer) and so when it downloads e-mail those e-mails are deleted from the server. You are able to use other devices to access e-mail, but they will only have access to those received since the last time the primary device accessed e-mail. This allows you to check email while on the road, yet those email will still be available on your primary device later.
If the e-mail is with a Microsoft Exchange server using Outlook (or something similar) this problem is solved. This kind of e-mail maintains everything on the server and keeps track of what's been read, responded to and deleted and so it does not matter the number of devices you use to access your e mail. Whenever the device accesses your e-mail account it updates that device to correspond to all the others.
Unable to Send Email
A different regular e-mail difficulty is that you are unable to send a message even if there isn't a connection problem. You are attempting to send e-mail, but find that it continues to remain in your outbox. This typically is a software program problem, the result of otherwise unapparent damage or corruption to one or more messages. To deal with this difficulty, first copy any unsent messages as text. Next save them on the computer's hard drive or a back-up storage medium. After all messages have been saved, highlight all the messages in your outbox and click on "delete" or "clear". After clearing your outbox, start over. Close and restart your e-mail client. Then just copy unsent messages from the text files, paste them into new email messages and resend.
Missing Attachment
A fourth common problem is that the e mail is missing an attachment or the attachment will not open. A particularly handy feature of e mail is the ability to send and receive attachments. At the same time, attachments can be real hassles. A frequent inconvenience is to receive an e-mail message that refers to an attachment, but then find nothing is there. In most cases the optimum solution is to ask that the email sender try once again, since it is not unusual for the writer to refer to an attachment, but then forget to attach it. Even if this is not the issue, your request might prompt the sender to re-think the attachment's format before transmitting once more. If the trouble continues, consider asking the sender to paste the contents inside an email message and try again. This will disrupt formatting, but can be an easy way to bypass attachment hassles.
If you see a message that the attachment has been deleted, it may be that your anti-virus software program has identified a virus, and you're better off without it anyway. But if you find that all attachments are accidentally being deleted, take a look at your mail properties. If a box is checked that blocks all attachments, remove the check mark so as to receive attachments. If you then receive a message from an unidentified person, or if the message or attachment appears suspicious, delete the message without opening the attachment.
One more issue is to see that an attachment has been transferred, but discover that you are unable to open it up. The causes (and thus the solutions) vary. In some cases, the problem is that the computer software used by the email sender does not match that of the receiver. Much like a missing attachment, a quick fix is to request the email sender to copy and paste the contents of the attachment within a follow up email message. Even if formatting is disrupted, you can still get the gist of the information. You can also use your own copying and pasting process to reformat the contents, if that is essential.
An additional technique is to save the document to your hard drive, and then open the software program that was used initially to create it. Once this program is in use, your computer may be able to recognize what had been the attachment, and open it. If you don't have the appropriate software program loaded on your computer, you may be able to download it from the Internet.
Download Issues
A final prevalent email issue is that you have too much incoming mail or are unable to download what you have. If you are getting large volumes of e mail, you are most likely vulnerable to several difficulties.
Several Internet providers place restrictions on the amount of storage provided to each user (although many have greatly increased storage limits). If a pre-set limit is reached (perhaps because you have gone too long without downloading your e-mail, or have been swamped by Junk e-mail or possibly a virus induced flood of mail messages), additional mail messages might be bounced back to those who sent them.
Of course the direct approach is to download your mail and then weed it out, but a more intelligent move could be to access your email account via Web mail. That way you can see a listing of all messages and quickly delete any that do not appear to be of interest. The end result is the same, but this step is sure to save a substantial amount of downloading time. Plus it adds an additional measure of virus protection. Since you're deleting messages from your ISP's server before they ever have a chance to infect your computer, it's like killing mosquitoes before they bite you - instead of afterwards.
In the event that you do not have a Web mail account, it's easy to get one. Go to a provider for example Yahoo (www.yahoo.com) and register. Then when you go to the site and enter you e-mail address and password, you will see a listing of all incoming email, which you can read and then retain for downloading, or delete, as you choose.
A similar problem may be caused by uncommonly large messages. In the worst cases, you may find yourself unable to receive other messages, because the connection with the server where your messages are stored is cut off whenever a time limit has been reached.
Using Web mail could also have the desired effect here. Just log on to the third-party site, peruse the list of messages in your inbox, and choose the one that is the largest (most Web mail programs automatically list the size of each message). If the message appears of potential interest, open and read it, and then delete it. Or if it is obviously spam or something in which you don't have any interest, you can delete the message without even bothering to read it. When you have removed the offending message, your other incoming mail will no longer be blocked.
If you do not have Web mail, an option is to speak to your Isp and seek help. Once a client service representative removes the problem message from the ISP's server, you can then download all remaining messages.
Please remember that saving excessive e mail can be an organizational problem, if not a technical one. Take a little time to delete email that doesn't need to be preserved for future reference. Permitting too many messages to accumulate wastes storage space and makes it more difficult to locate significant messages if you need to refer to them. For messages that merit retention, create a series of folders so that they can be readily located, and so that your inbox won't become too jam-packed.
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