Ella Anderson soon discovers the tragic murder of her dear mother, Jianna. Covered in a blanket of despair, she and her father run away to the famous and luxurious St. Regis Hotel. In a series of events, Ella questions many people, including herself, and attempts to find the killer get laborious. She has many friends, and one who is really special, Charlie. Since 2000 they've been best friends, but once Ella meets a new boy whose willing to do everything for her, everything changes. Relationships are put at risk, hearts are broken, and trust is no longer a reliable source. Shortly, a picture of the killer has been identified by the police, and once Ella discovers it, the world she once knew will become mysterious and fake. Will she be able to bear the truth and confront what awaits her?