Jet Pack Guy is an excellent agent : serious, smart, strong. He never fail any missions. Lot of penguins even say that he is good at singing, dancing, cooking... The perfect penguin. He's got many fan across the island of CLub Penguin, and he is fully dedicated to his work and his duty as an EPF agent. He's got loyal friends, a lovely family. He is happy. But was is life always that perfect ? This is what the other EPF agents start to wonder when a strange lady arrives to the island, and demands to see the red penguin as soon as possible. But Jet Pack Guy is avoiding her... Who is she ? Why is JPG so unsettled by her ? Why does she want to meet him ? Rachel and friends decide to investigate to help the poor agent who was always here for them. Now it is their turn to help him.