Beyond the Headset: The Journey of a Call Center Professional is an inspiring and heartfelt memoir that invites readers into the world of a call center agent through the eyes of a seasoned Training Director. From the thrill of graduation to the challenges of landing that first job, this book captures the emotional roller coaster of a journey filled with sacrifices, compromises, and unwavering passion. Perfect for recent graduates and those contemplating a career in the booming BPO industry, this book dismantles the stigma surrounding call center work and highlights the incredible opportunities for growth and success it offers. With practical tips on job searching, resume building, interview preparation, and thriving in a call center environment, the author shares valuable insights drawn from over 15 years of personal experience. Join her as she celebrates the triumphs and trials of being a call center professional, empowering readers to hold their heads high and embrace this respectable and high-paying career path. Whether you're starting your journey or looking to advance within the industry, Beyond the Headset will inspire you to pursue your dreams and navigate the exciting world of customer service with confidence.

[COMPLETED] Isang Historical fiction sa loob ng isang historical fiction. Mabubuhay ka pa kaya sa kasalukuyan kung di ka pa nakakatakas sa nakaraan? (Completed) (Taong Inilimbag: Disyembre 2013 - Mayo 2017) ....

(Memories of a Lady) Sequel to "The Señorita" Higit pang kilalanin si Señorita Almira de Izquierdo sa pamamagitan ng kanyang mga sulatin, na nasa kamay ni Tammy Cho. (Mi Senorita Duology Book 2) Photo: "Portrait of Urbana David" by Isidro Arceo, 1870s

(SEQUEL TO THE KATIPUNERO AND I) Hindi mapaghihiwalay ng panahon at oras, Ang dalawang pusong nag-iibigan nang wagas. Matutupad ang isang pagmamahalan sa pagitan ng dalawang magsing-irog mula sa magkabilang mundo at magkaibang panahon. Ito na ba ang kanilang hinihintay na happy ending, o simula pa lang ba ito ng panibagong mga tagpo na kailangan nilang harapin? Note: Read "The Katipunero and I" first, this is a sequel book Katipunero Duology Book 2 Date Started: December 1, 2021 Date Finished: February 2, 2022 Photo by jeremywongweddings from pixabay

Sino kaya ang misteryosong babae sa likod ng isang lumang painting? Bakit siya nakatalikod at kilala lamang sa titulo na La Señorita or "The Señorita"? (Mi Senorita Duology Book 1) (COMPLETED-Wattys 2017 Storysmiths Awardee) Photo: "Una India" Oil on canvas ca 1875 by Esteban Villanueva y Vinarao (1859-1920) Museo Nacional del Prado, Madrid

COMPLETED Dario Hernandez, a college student from 19th century Philippines, writes about his life in a diary. He has to hide his secret love for Tetay, a house servant in their dorm, together with his jealous feelings towards his friend Emilio, whom Tetay likes. --- Set in the late 19th century Philippines, university student Dario Hernandez writes about his everyday life in a diary. From living in a dorm for male students to experiencing fights with nasty Spanish schoolmates, it's just another day for him. Until a young lady named Cristeta Cruz applies in their dorm as a house servant, and from then on, his world was shaken because of her naughty presence. Started: June 23, 2023 Ended: June 16, 2024

When up-and-coming fashion mogul Luna learns her company is on the brink of financial ruin, she strikes a business deal with self-made billionaire consultant Colton, who also happens to be her sworn enemy. Standalone in The Billionaire's Sweet Trouble series *** As the co-owner of a rising fashion company and daughter of a billionaire, everything appears to be going right for Luna Stavrakos. She's partnered in business with her dashing fiancé, Barry, and set for global expansion. But when financial challenges in the company pose a threat to their future, Luna desperately searches for a business consultant to navigate the storm. Who she doesn't expect to find is charming, strikingly handsome billionaire Colton Treble. The only problem? Colton is Luna's sworn enemy, and the last person Luna wants to work with. Colton's held a flame for Luna since college, even though he's buried it with playboy antics. When he discovers Luna is engaged to Barry, a man he knows has bad intentions, he promptly agrees to help save her business-and save Luna from her engagement in the process. As they're forced to work long hours together, their intense animosity shifts into something deeper. But with Colton lying about his true plan, will Luna get the fairy tale ending she's been chasing in business and in love, or will everything crumble around her?

THE LOSERS' CLUB SERIES #2 Someday you'll look back on your mistakes and laugh. To name a few instances, these are those awkward first kisses you shared with your first boyfriend, those failed recitations that your classmates don't seem to forget, and those poor outfit ideas that you once thought were cute. Iyong mga dating nakakahiya, nakakainis, at masakit para sa 'yo, pagdating ng araw, ngingitian mo na lang. Maybe by then, you'll realize how much time you've invested in being too emotional. Pero may mga bagay na kahit matagal nang nangyari, hindi natin magawang tawanan. Siguro dahil nakakahiya pa rin? Siguro dahil nakakainis pa rin? O siguro, dahil masakit pa rin? For Amari Sloane Mendoza, it's all of the above. Among all the awkward, failed, and poor instances, falling in love with her classmate, Leon Ysmael Zamora, is the only mistake she can't laugh about.

Wattys 2019 Winner in Historical Fiction Category Dahil sa isang pagkakamali, out of nowhere ay bumalik sa taong 1855 si Choleng. Nalayo man nang tuluyan sa pamilya ay hindi naman niya inasahang makikilala ang mga taong may kanya-kanyang dinadalang pighati sa kani-kanilang puso ang magpapagulo at magpapasakit nang bonggang-bongga sa kanyang ulo. Maghihilom pa ba ang mga pusong minarkahan ng pagkamuhi at hinanakit? May pag-asa pa nga bang muling mabuo ang mga nagkapira-pirasong pagsasama na winasak ng salapi, kapangyarihan, pag-ibig, at mga ibinaong lihim? Samahan si Choleng na tuklasin ang katotohanan sa kanyang paglalakbay pabalik sa nakaraan. Alin nga ba ang dapat niyang paniwalaan? Ang banta ng kanyang pangitain? O, ang banta ng nagbabalat-kayong katotohanan? Simulan: July 16, 2017 Tinapos: October 29, 2020 #1 in Historical Fiction 05/10/2018 #1 in Classics 05/18/2018 #1 in Mystery 08/06/2022 Wattpad's Talk of the Town 03/01/2022 Current Book Cover: Binibining RaichiMirae Previous Cover: Binibining thiszyourclover

Wattpad Webtoon Studios Winner Wattys 2022 Winner - Young Adult Si Maria Maruha Ignacio ay isang Pasigueñong ipinanganak sa 70s at isang certified batang 80s. Umiikot lamang ang kaniyang kabataan sa kaniyang ultimate crush na si Aga Muhlach, sa pag-abang sa radyo ng mga paborito niyang kanta, sa pagrenta niya ng mga VHS o betamax, sa pagnood ng mga palabas habang kinakain ang tig-pisong mga chichirya, sa pagkabisado sa mga sikat na kanta sa Jingle Songhits, sa paglaro sa mga sikat na games sa arcade ni Lolo Pedring, at sa pagtambay sa ilalim ng puno ng kaimito kasama ang matatalik na mga kaibigan. Wala siyang ideya na hindi mabubuo ang kaniyang kabataan kung hindi niya mararanasan ang pana ni Kupido. Sadyang mapaglaro talaga ang tadhana sapagkat sa dinami-raming lalaki sa mundo ay sa kaniyang kaibigan pa siya mahuhulog. Gagawa siya ng paraan upang mapigilan lamang ang kaniyang nadarama para rito. Ngunit sa pag-iwas sa pag-ibig ay hindi niya namamalayan na unti-unti na palang nawawala ang kaniyang pinakaiingatan. Pipigilan na lamang ba ni Maruha ang kaniyang nadarama dahil iyon ang tama o kailangan na lamang niyang tanggapin ang katotohanan na mag-isa siyang uusad sa kolehiyo na wala sa kaniyang tabi ang mga kaibigan? Nasimulan: June 20, 2021 Natapos: August 14, 2022