hsylverkb
"The customer is always right!"....that is if you were on the right side of that exchange. The call center environment is not all its cracked up to be. Behind the not-so gingerly, and badly acted, concerned voice on the other end of the line, lies a person that is two bad calls away from burning down the Big America Company you are mad at, and your house because they have your address!! Welcome to the world of the America's phone customer service, it's not all its cracked up to be.