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173 Stories

  • After The Last Call by senoritafem
    senoritafem
    • WpView
      Reads 25
    • WpPart
      Parts 17
    Lian never thought her life would begin on a night shift. On her first week as a call center agent, she almost quit after a difficult call-until a calm, patient tenured agent named Kiel stepped in and told her three simple words: "Mute first. Breathe." From late-night pantry breaks to quiet walks after EOS, the chaos of the production floor slowly turned into something else. Something softer. Something real. But when an opportunity in Japan changes the direction of Lian's life, she's forced to choose between chasing a future she's always wanted... and staying with the person who made the night shift feel like home. Years later, in a city thousands of miles away, their paths cross again. And suddenly, the past they thought they had left behind is standing right in front of them. Because sometimes, the people we meet during the quietest hours of our lives are the ones we never truly forget. Not even after the last call.
  • Dream girl, oops, sorry, Dream boy by Anyarose16
    Anyarose16
    • WpView
      Reads 313
    • WpPart
      Parts 12
    --- In a bustling city, 26-year-old Ayaan faces repeated setbacks in his job hunt, despite his parents' tireless efforts. One day, an unexpected encounter with a half-torn poster leads him to a call center, a place he never imagined working. What sets Ayaan apart is his unique talent: a remarkable ability to mimic a female voice, a skill he developed through childhood performances in school plays. This unexpected talent quickly catches the attention of the call center owner, and Ayaan is hired, bringing a fresh and unique perspective to his work. As the months pass, Ayaan's life takes a positive turn, and his family rejoices in his newfound success. Over the course of a year, Ayaan forms an unexpected connection with Arhaan, a young man who becomes captivated by the voice on the other end of the line. As their bond deepens, Ayaan navigates the complexities of his dual identity and the challenges that come with it. --- It will be updated every ✨️THURSDAYS✨️ 😉👍
  • Call Duration: 03:17:42 by Twinklinglights__
    Twinklinglights__
    • WpView
      Reads 14
    • WpPart
      Parts 3
    A late-night counselling call was supposed to last less than two minutes. Instead, it became three hours, seventeen minutes, and forty-two seconds of conversations neither of them were ready for. A struggling engineering student working part-time at a NEET counselling company. A calm, academically perfect girl slowly drowning under expectations. One drunk phone call. Two strangers. And a connection that refuses to disconnect.
  • How to Meet Future Challenges with Innovative Call Center Solutions by Voiptech9076
    Voiptech9076
    • WpView
      Reads 8
    • WpPart
      Parts 1
    Explore unmatched call center solutions with VoIPTech, your premier choice. Benefit from top-quality VoIP minutes services and advanced call center dialer software. We are one of the leading call center and VoIP service providers in India. We offer seamless communication solutions. Our VoIP minutes services ensure cost-effective and efficient operations for your business. Therefore, you can trust VoIPTech for tailored solutions to elevate your call center performance.
  • Thank You for Calling Customer Service by its-kai
    its-kai
    • WpView
      Reads 166
    • WpPart
      Parts 7
    Kevin is working in a dead-end job in a magic call center. He can clearly handle any situation thrown his way, but for some reason, he cannot be promoted to Master Customer Service Wizard. But after an insane call with goblins raiding a town, Kevin approaches the Grandmaster Customer Service Wizard one more time to get his promotion, hopefully. Kevin's Journey (2)
  • CAP 1 "Linia grea" by ZulemaZahir998
    ZulemaZahir998
    • WpView
      Reads 12
    • WpPart
      Parts 1
    Camera se deschide cu zgomotul monoton al tastaturilor și telefoanelor care sună. Mirosul de cafea proaspătă plutea în aer, iar lumina fluorescentă făcea totul să pară puțin mai gri decât era de fapt. M-am așezat la biroul meu, apăsând pe headset, pregătită pentru ziua care urma. Nimic nu părea special, până când am auzit-o. „Bună dimineața! Diana la linia suport, cum te pot ajuta astăzi?" Vocea ei avea ceva... ceva care te oprea puțin. Era calmă, sigură, dar cu un ton blând care te făcea să vrei să zâmbești fără motiv. Și acolo, în mijlocul tabelelor și apelurilor clienților nemulțumiți, am simțit un fior ciudat. „Bună... mă bucur să te cunosc," am zis, încercând să par relaxată, deși inima îmi bătea puțin mai repede decât ar fi trebuit. Diana ridică o sprânceană, zâmbind subtil. „Îți place să vorbești cu clienții nemulțumiți, nu-i așa? E un fel de adrenalina zilnică?" „Poate puțin... dar cred că adevărata provocare e să ții un secret între două persoane în call center," am răspuns, aruncându-i un zâmbet jucăuș. Ea râse ușor, iar sunetul acela era mai melodios decât orice muzică de pe Spotify. „Hmm... să vedem dacă ești pregătită pentru asta," murmură ea, iar eu am simțit cum ziua banală de muncă începea să devină ceva neașteptat. Privirea ei m-a prins, și pentru prima dată într-un call center, telefonul și tabelele păreau complet irelevante.
  • A Call by sagr97
    sagr97
    • WpView
      Reads 53
    • WpPart
      Parts 1
    It's a story about two guys working at a call centre and they receive a weird call. Let's see what happens next...........
  • STAR NG WAVE SEVEN by mharkuzVbal
    mharkuzVbal
    • WpView
      Reads 4
    • WpPart
      Parts 1
    Three months. Oo, three months na mula noong nag-graduate ako sa college. Simula noong natanggap ko na ang diploma ko ay simula na ring tawagin akong un-employed. Kumbaga, isang palamunin, at pabigat sa pamilya. Kaya kahit may kahinaan ako sa english, at walang self confidence, ay nakipagsapalaran ako mag-apply sa BPO. At doon, maraming epic failed ang nangyari sa akin, na sa BPO industry ko lang naranasan.
  • HANDLE TiME - Excerpt by lincolnpark
    lincolnpark
    • WpView
      Reads 180
    • WpPart
      Parts 1
    This is LOGIN - the first chapter, or intro, to the spectacular book, HANDLE TiME -- about life in an American Call Center -- by LiNCOLN PARK. Enjoy!
  • Do You Want To Work In A Call Center? by lepresentacion678
    lepresentacion678
    • WpView
      Reads 3,064
    • WpPart
      Parts 3
    Are you planning to work in a call center? This may or may not be helpful to you. This book is written to give an overview about working or about to work in a call center. All information are only base on my observation and experience. No intentions of offense against any company. This are all my opinion. I hope you will learn something from this book. Enjoy! 'Good fortune favors the brave'- unknown
  • IF I HAD FOREVER by donehrose21
    donehrose21
    • WpView
      Reads 23
    • WpPart
      Parts 3
    Her eyes gazed unto mine and on that very time I knew I was in love. I have no idea what was, or what could be what I am most certain of is the way I feel when I am with her; it is by far the most genuine feeling I have ever felt. Love, Spoiled brat.
  • Call Center Agent by AndyWyattWrites
    AndyWyattWrites
    • WpView
      Reads 17
    • WpPart
      Parts 2
    Call Center Agent is a raw, honest story about life behind the headset. Andy Wyatt shares what it's like taking 30 calls a day-from sick patients, stressed-out parents, lonely elders, and even cat moms with itchy throats. It's about compassion, burnout, weird conversations, and the small human moments that stick with you forever.
  • AWAKE by PSmahalkita
    PSmahalkita
    • WpView
      Reads 61
    • WpPart
      Parts 7
    Louisiana Port Nadir