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Cancellation and refund policy of Sun Country Airlines and ways to cancel the flight
If you have a flight booking with the Sun Country Airlines and due to unforeseen circumstances you need to cancel the flight, you can cancel it anytime. Sun Country Airlines cancel reservations includes taxes and cancellation charges.
You can cancel the flight booking with Sun Country Airlines by contacting the Sun Country customer service or online through the Sun Country Airlines website or you may visit the reservation counter at the airport.
As per the Sun Country Airlines cancellation policy you are allowed to cancel the flight at least 2 hours prior to the flight departure time. Before you cancel the flight you should go through the flight cancellation policy as follows:
Ø You can get the full refund if you cancel the flight within 24 hours of the flight booking time and there should be at least 7 days gap between the flight booking and flight departure time. The refund will be transferred in the original form of payment.
Ø If you cancel the flight after 24 hours of the flight booking time (cooling-off period) you have to pay the flight cancellation charges and the refund will be transferred to your travel bank which can be used for travel in the future.
Ø If the flight is canceled within the 7 days of the flight departure time there must be cancellation charges and taxes that will be deducted from the ticket amount and the remaining amount will be transferred to your travel bank.
Ø You are not allowed to cancel the flight within 2 hours of the flight departure, there will be no refund generated in case of no show.
https://www.tripocost.com/blog/sun-country-airlines-cancellation-policy
Sun Country Airlines refund policy allows you to refund the full amount in case of flight canceled under the control of airlines, flight canceled after delaying for more than 5 hours, in case of an emergency such as Death of traveling passenger or his/her family member Etc.