Sierra is a teenager living in foster care. Ever since she lost her parents, her only family in a tragic event, she struggled with depression and self-harm. When her new foster mom found out she cuts, Sierra decided to leave at night to go to Demi Lovato's concert the next day. At the meet and greet, Demi finds a connection with Sierra and decided to give her the surprise of her life. Except, it ended in a way no one would've ever expected.