UOP BSA 413 Week 1 Individual Understanding Elements NEW
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  • Parts 7
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  • Reads 6
  • Votes 0
  • Parts 7
  • Time 5m
Ongoing, First published Jul 31, 2017
UOP BSA 413 Week 1 Individual Understanding Elements of Service Strategy (2 Papers) NEW

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BSA 413 Week 1 Individual: Understanding Elements of Service Strategy
Select a medium- or large-sized business in a specific field with an in-house IT department.
Answer the following questions for that organization:
What are 5 IT serv0ices that should be offered?
Who should each of these services be offered to?
Who might compete with the internal IT department to provide each service?
How would the service create value? How would each customer measure that value?
What are the basic elements of a business case for the development and use of that system? (1 to 3 sentences)
How could the performance of the service be measured?
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