The Baudelaire children never had many friends other then each other so when they met Riden, a mysterious teenage dropout, they're happy to know another young person at what they've dubbed 'miserable mill.' The catch? He's actually a she, disguised as a boy because of some harassment issues she faced before coming to work. But they're not the only ones who see through her soot covered face, a certain receptionist knows as well, one that isn't the gender she appears either...