Willow doesn't have a last name, that's a human thing. She knows that she's the only Owl Soul named Willow, and that's all that matters. She knows this because this is what the Council of the Birds has always told her and they are the overruling council of the lands, so how could she doubt that. She also knows that she must stay safe for the sake of the Council of the Birds, because her gift gives them power. She can see the Banished. All of those who were sent to the human realm, stripped of their memories and often left to lose their Animal Soul or regain their abilities and memories and spend their days ravaging the human world trying to find their way back. Banshee's parents were Banished and he was left with his younger brother to care for. He didn't know how the Fowl Souls rose to power over the Canines, but he was about to find out.