When Ella was four years old, she was taken from her parents after they sexually abused her. Tom Clarkson and his girlfriend adopted her and gave her a loving home.
Now, Ella is 16 years old. She's a student at Waterloo Road. Deep down, she remembers everything that happened to her at the age of four. She doesn't want to do that.
When Ella gets into contact with her parents, it begins again. They begin to abuse her again. But will she confide in the people who she classes as her mum and dad?
Can she ever feel safe?
Madison is the youngest teacher at Waterloo Road. She's the niece of Rachel Mason. She had an affair with Max before he was sacked and she blames herself for him wanting to get rid of Rachel.
A new term begins with new head Karen Fisher. Madison is now seeing Tom Clarkson. She finally feels like she can be happy.
That all changes when Max Tyler returns. He's back and determined to win back Madison. But will she fall for his affections again? Will she continue to play with fire?