Theory of Constraints TOC Talent Management Part 2

Case - I

When the case of Madhumita Sharma came to me in the last quarter of 2015, both she and her boss were frustrated with each other and the scenario was not only affecting the performance of Madhumita but that of the entire team. Madhumita was working with an automobile company as a Director - Client Management for just over a year. In the past, she had given a solid stellar performance in the company, such that in the previous 10 years of her association with the company, she already had THREE major promotions.

Earlier in 2015, Madhumita went on a maternity leave with her first child. The organization decided not to get a temporary replacement for her. Instead, her second-in-command was tasked to oversee her responsibility and report to the boss of Madhumita. All decisions were coming from Madumita's boss. Things worked out fine until Madhumita came back.

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