Cold to the touch

Emma is in complete isolation, in a prison that was made to hold her. A prison that is always winter, with no sign of any living thing, this has been going on for 347 years. This is a world where everybody is a protector to an animal and is given a special set of powers to help keep them safe. Emma is smart, kind, but not a cold killer.
Johnathan is going to become king and yet to fall in love.
"I am as cold as winter, thick as glass, I can be not nice, runaway take my advice, I can be cold like ice."