Why Many Of Your Satisfied Customers Never Came Back?
Gone are the days when quality products were enough as a marketing strategy. Today, what 'EXTRA' do you offer is responsible for your customers coming back to you. Loyalty programmes motivate buyers to create accounts, come back, and spend more. Even better, they refer your brand to others and create meaningful connections.
But, even a loyalty programme cannot work for you if your strategies are not up to the mark. Here are some of the strategies you should follow to top the customer loyalty and retention game.
1. Know The Success Factors
2. Eliminate the Loyalty Killers
3. Brand Your Program
4. Put the Offer Front and Center
5. Make Redemption "Crazy Easy"
6. Add Urgency at Every Step