High on Aux

High on Aux

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WpMetadataNoticeLast published Tue, Feb 26, 2019
"The customer is always right!"....that is if you were on the right side of that exchange. The call center environment is not all its cracked up to be. Behind the not-so gingerly, and badly acted, concerned voice on the other end of the line, lies a person that is two bad calls away from burning down the Big America Company you are mad at, and your house because they have your address!! Welcome to the world of the America's phone customer service, it's not all its cracked up to be.
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"Is your refrigerator running?" "No, my refrigerator is not running." "Well you better...wait, what?" "Actually, it broke down a week ago because it knew that you were going to call with that stupid line and it decided it would rather die than listen to you say it. So now, thanks to you, I don't have a fridge and all of my food has gone bad." • • • Sometimes you find the crucial answers in the weirdest of places...and people.

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