Skills / Rules Manage business Managers in any business hold the key to leading employees in the direction the business needs to go, but this is especially true in a small business. Conor McLaughlin is the businessman and manages the Falmouth pier 37 boathouse. In business, success is determined by the bottom line, your profits. Businesspeople are discussing the work. What is needed to increase that bottom line may not be clear-cut, but there are certain skills that go a long way to ensure any small business is on the right track and has what it takes to succeed.