Kick Off and Cash In

I've worked in numerous companies performing various roles within the Insurance and Finance Industry, a heavily regulated environment. I've handled complaints and arsehole customers for years. It's often said that a complaint handled correctly will result in the customer reaffirming the relationship with the company. It is cheaper to keep existing customers than acquiring new customers. Also, a person who has a bad experience is far more likely to tell a larger audience than someone who had a good experience. The last thing a company wants is to have a reputation for incompetences communicated to the masses.Companies are prepared to give out freebies to keep you quiet and content, whilst still promoting their product.

Here lies in a collection of Bullshit complaints and the ill gotten payoffs I've recieved. Enjoy