Emotional Intelligence (EQ)

The model introduced by Daniel Goleman[52] focuses on EI as a wide array of competencies and skills that drive leadership performance. Goleman's model outlines five main EI constructs (for more details see "What Makes A Leader" by Daniel Goleman, best of Harvard Business Review 1998):

Self-awareness - the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.
Self-regulation - involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.
Social skill - managing relationships to get along with others
Empathy - considering other people's feelings especially when making decisions
Motivation - being aware of what motivates them.
Goleman includes a set of emotional competencies within each construct of EI. Emotional competencies are not innate talents, but rather learned capabilities that must be worked on and can be developed to achieve outstanding performance. Goleman posits that individuals are born with a general emotional intelligence that determines their potential for learning emotional competencies.[53] Goleman's model of EI has been criticized in the research literature as mere "pop psychology" (Mayer, Roberts, & Barsade, 2008).