Aziraphale makes one temptation too many under the Arrangement, and is condemned to be the property of Hell.
Crowley has millennia worth of soul credits unspent, enough to purchase an enslaved angel.
So that's all right, then. Quite a good thing, really. No one can object to them being together if Aziraphale is officially Crowley's property. Once Aziraphale gets used to the whole slave thing and remembers Crowley would never, ever harm him, he'll realise it's all for the best, that Crowley is his saviour and liberator. They can have the kind of happily ever after Crowley always dreamed about. It's a shame about Aziraphale's powers, but Aziraphale will understand eventually, especially when he realises how much Crowley loves him and always has.
It will be fine.
For a time, the forces of Heaven and Hell left Aziraphale and Crowley alone. But with new plans in the works, the forces of good and evil want to make sure the meddling pair stay out of the way. They are still afraid of the newfound powers the pair seemed to possess, as demonstrated at their trials. So instead of coming at them directly, Gabriel and Beezlebub marry celestial and infernal curses to make Crowley and Aziraphale think they're human.
But their plan, as usual, is imperfect. Crowley's enchantment fails almost immediately, but Aziraphale is still under the delusion that he is quite human indeed. Crowley needs to try and undo the curse without drawing the attention of celestial forces who might correct their enchantment and try a second time.