Cold, heartless, broken, deceived, revenge. Anna felt all this when her best friend has told her that she has never liked her and that she was dirt and nothing to her. She had been betrayed and wanted more than anything to make her ex-best friend feel the same way she had made Anna feel. She wanted to do the same thing to get back at her ex-friend, she wanted to make her punish and feel the same way she did, and she knows just they way to do it.