You must troubleshoot my Arlo camera if it becomes unresponsive. The camera device may go down for a variety of reasons. The following are the steps to troubleshoot the camera: Disconnect your Arlo camera, then remove and replace the battery. Examine the behaviour of the camera's LEDs. Examine the behaviour of the camera's LEDs after it has been restored. If Arlo remains unavailable, go to Arlo's customer service portal and contact the professionals. https://arlocomsupport.comAll Rights Reserved