Charlotte is 19 years old, a sophomore in college, and quite unusual. She reads classical literature, practically worships Ed Sheeran, and she just wants to get out of her boring routine. She wants to go places and meet different people; she just wants to leave. One day she gets up the courage and takes the first flight out to London. While on board, sitting next to her is the one and only Ed Sheeran. After talking for hours, when their plane lands, Ed gives her some cash to help her get started on her own and then he is gone in the blink of an eye. She never thought she would see him again; until he walks into the hotel that she works at.