It takes more than just a degree in marketing to excel in the hospitality industry. Take it from Ryan Bishti, whose impressive business portfolio, which includes London hot spots like The Windmill Soho and Restaurant Ours, continues to thrive in 2022. Bishti chalks up his impressive entrepreneurial portfolio to persistence and planning, with a keen dedication to his four pillars - customer service, decor and ambiance, client experience, and generating customer loyalty - that ensure business success in the hospitality industry.