You might be using your HP laptop for a long time and it has not created any issues since then. But with the passage of time or due to certain updates, the settings have been customized in such a way that you are unable to access some of the functions of it. At times, you might confront problems like "HP touchpad not working" or "HP Laptop mouse pad is not working". If you are using Windows 10, Windows 7, Windows 8, or Windows 8.1, then you might experience this issue so often.