The Gifts and Casita are gone. While Casita has been rebuilt, the powers of the Madrigal Family have not been restored. The citizens of Encanto support the Madrigals in any way they can, repaying them for what they had done for them during the era of gifts. Even with this tragic turn of events, not everything goes well behind closed doors.
Abuela Alma holds her hostility toward Mirabel, and the rest of the family is not permitted to talk to her. Will the Madrigals ever pull themselves free of Abuela's controlling grip to help Mirabel, who seems to be suffering? What happens when a mysterious stranger moves to Encanto, an estute stranger, offering help to this family fallen from glory.
Something is not right about him, and Mirabel knows it. The stranger also knows that she is onto him...