An ace police negotiator and detective, Athena Salazar, is called to the scene where her supervisor is taken hostage. Through the long and slow process, she is faced with the cold-blooded hostage taker, Nicolas Narvaez, whose demeanors are difficult to interpret. Against the 21-hour deadline Nicolas has set, Athena tirelessly tries to crack the unusually calm perp over multiple Face-to-face scene. Eventually, the shocking truth begins to unveil.