Customer Service at Watty - a true life horror story

Unless Watty can get it's shit together and fix their bugs, my time loading stories at WattPad is probably at an end. I suggest finding me at A03 or FFnet - mostly Ao3. What follows is the current cause of my ire, my ticket to customer service and their unfortunate reply and my response. Note: It is profanity-filled and I do not apologize.