The Reaper's Name is Kindness

Dove and 1-18 are psychopomps, those who help guide and console newly departed souls so that they may become one with the living universe.
But they themselves are not the perfect paragons of order, calm and rationality that they are programmed to seem like for the newly departed.
Dove questions the meaning of helping the newly departed if some of them are seemingly undeserving of forgiveness.
1-8 questions what it truly means to be a psychopomp and guide for the dead if they are forbidden from helping the souls who could not be freed from their mortal attachments.
Each of these psychopomps has their own questions and all the time in eternity to find their answers, guide the dead and wonder why the reaper's name means kindness.

(First Draft, revisions to be made later)