What is ServiceNow? Features, Applications and more

Introduction
The IT industry needs optimal efficiency in its enterprise, which is not an easy task. Traditional practices are still in use, but they are not beneficial as they can slow down the process considerably. So, here comes ServiceNow into view, which has become a complete packed solution for IT Industries. ServiceNow is a digital service that provides cloud platforms at the enterprise level to organizations. ServiceNow automates cloud-based operations and daily work tasks. It is also seen that Businesses who started using ServiceNow showed a big difference in their overall improvements and returns. There are other alternatives, too, such as Microsoft, IBM, SAP, Broadcom, etc. But still, ServiceNow is becoming one of the most used platforms by organizations. There can be several reasons to choose ServiceNow for their work.

This article will discuss ServiceNow, its features, how to use it effectively, the products, and much more.

What is ServiceNow?
ServiceNow is software based on the cloud, providing IT services for automating business tasks and their management. ServiceNow is developed to create the workflow for enterprises and automate various processes approved by ITIL principles (Information Technology Infrastructure Library). ServiceNow allows you to customize itself based on your requirements. ServiceNow uses Machine Learning technology to automate the processes and create workflows.
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