Six Ways To Use Live Chat For Lead Generation In 2023

Lead generation is a critical component of any business plan. It refers to the process of identifying and attracting potential customers for your products or services. Traditionally, lead generation involved cold calling, door-to-door marketing, and other intrusive methods. However, with the advent of technology, businesses are now turning towards online channels to generate leads.

One of the most popular ways of generating leads online is by using live chat on your website. This involves embedding a chat support system on your website that allows visitors to interact with your business in real-time. This can help you engage with potential customers, answer their queries, and guide them through the sales funnel.

AI-powered live chat agent services are also becoming increasingly popular as a means of generating leads. By providing chat support on social media platforms like Facebook and Twitter, businesses can connect with a wider audience and offer instant support.