Consumer Digital Identity Trend Report 2023
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  • Reads 7
  • Votes 0
  • Parts 1
  • Time <5 mins
Ongoing, First published May 17, 2023
Introduction

In the realm of digital consumer identity, staying ahead of the curve is crucial for business leaders, marketers, and IT professionals alike. That's why this report is a valuable resource, offering insights and industry-standard performance benchmarks that cover a wide spectrum of topics. From understanding consumer behavior and exploring innovative authentication methods to uncovering the intricacies of identity verification and meeting IT requirements, this report has it all.

Key Highlights of the Consumer Identity Report 2023

With our expertise as a trusted provider of Customer Identity and Access Management solutions, we have meticulously gathered and analyzed global data, allowing us to unveil a treasure trove of valuable insights from our customer base.

1. 95.82% of companies offer standard login using an email ID 
2. Of the customers that use passwordless login, 87.59% prefer to log in with their email address.
3. 51.39% of companies do not offer MFA, but 48.61% do.

Conclusion
In today's competitive marketplace, companies that recognize the strategic significance of customer identity management gain a significant advantage over their counterparts. This Report emphasizes the need to view CIAM as a crucial business process rather than a routine operational activity. By embracing this mindset, businesses can unlock numerous benefits, including improved operational efficiency, reduced customer acquisition and support costs, and increased customer retention rates.
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