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Story cover for ServiceNow Tutorial by srikanthbollu1707

ServiceNow Tutorial

srikanthbollu1707

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Reads 1
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Parts 1
Time <5 mins

srikanthbollu1707

ServiceNow is a cloud based platform, which was mainly developed for workflow and process automation as per the ITIL principles. However, it is highly customisable and also can be used for other purposes. ServiceNow is an American based company and was founded in 2004 by Fred Luddy. It has a unique way for naming its versions. They name the versions based on the major cities of the world. The latest version of ServiceNow is Orlando.

ServiceNow offers many ready to use solutions, workflows and products for an organisation. The organisation can develop the customised applications and modules as per the business requirement using the ServiceNow scripting and existing tools.

Services of ServiceNow
Some of the important offerings and most widely used services of ServiceNow are explained below −

IT Service management
ServiceNow is mainly used as a ticketing tool to manage incidents, problems and changes. It has many advanced features, analytics and insights that impacts the speed and delivery of IT.

HR management
ServiceNow can be used for almost all HR delivery services like leave management, timesheet management, employee document management, new onboarding management, performance management, etc.All Rights Reserved

Table of contents

ServiceNow Tutorial
Sat, Jun 3, 2023

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ServiceNow Tutorial
Sat, Jun 3, 2023

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Antifragile Leaders : An Impactful Leadership Guide.

Welcome to your Antifragile Leadership journey! I am thrilled to have you onboard. It has always been my philosophy that knowledge only becomes power when it is shared. I created this E workbook with demands for leaders and game changers like you in mind. You'll have a great time learning because these are the lessons that we wish could have been taught to us when we were starting out our careers but now we are provided with the amazing opportunity to include it in our leadership toolkit. Each page is experience and wisdom centered. With my nine years solid track record of leading frontline teams for ANZ and SG broadband and mobile companies, I have successfully led cross functional teams from inbound and outbound phone support, live chat, email, Social Media ( Facebook, Twitter and Instagram ) to review platforms like Google, Seedly, Product Review, Trustpilot and Broadband Compare and in the process multiplied leaders in our team thanks to the amazing mentors and teammates that I met through work and my reads. Their help enabled me to build engaged permanent work from home teams. You'll experience world-class cohort-based learning as leaders at hyper-growth companies and business owners facing high levels of complexity, diversity and ambiguity. By the end of your read, you'll have increased confidence and tools for building antifragile teams that scale-delivered in a meaningful experience with lasting impact. I'm grateful for your support. Thank you very much, Jan