Start by thanking the user for reaching out and showing interest in Lufthansa Airlines. Inform the user that Lufthansa Airlines offers a flight change policy for their passengers. Explain that the specific details of the flight change policy, including any fees or restrictions, can be found on the official Lufthansa Airlines website. Direct the user to the official Lufthansa Airlines website and provide the URL (e.g., www.lufthansa.com) for them to access the detailed policy information. Encourage the user to contact Lufthansa Airlines' customer support or visit their local Lufthansa office for further assistance if they have specific questions or need personalized guidance. I hope this article would help you if you wnt to know more https://www.airlinesmap.com/lufthansa-cancellation-and-reimbursement