Why Personalizing Customer Conversations Matters
jamessmith250191
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jamessmith250191
Ongoing, First published Jan 27, 2024
customercentricapproachcustomerexperienceexotel
The CMO survey conducted by Exotel reveals that 74% of marketers consider enhancing and optimizing CX as their #1 priority for 2023. You can stay ahead of this industry trend by adopting a customer-centric approach and leveraging personalized interactions. It can help you build stronger relationships, drive customer loyalty, and ultimately achieve sustainable business growth.
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