Story cover for Lars Winkelbauer - Embracing Technology for Efficiency and Customer Delight by Larswinkelbauerai
Lars Winkelbauer - Embracing Technology for Efficiency and Customer Delight
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Ongoing, First published Feb 06, 2024
Customers happen to be the driving force of all industries. It is thus important that their demands be met. Their expectations be fulfilled. And the experience be a pleasant one, so that they not only return to invest in the brand again. But also support what the brand might stand for.
The air cargo industry plays quite an important role in this part. The air cargo industry is quite active and helps transport a huge amount of goods. It is to meet people's demands and do so within a fixed time. In doing so, it generates much data. Furthermore, it produces a great deal of waste in the process.
Since people are now more mindful of sustainability, the air cargo industry is seeking ways to go the sustainable way. It is embracing technology and efficiency for customer delight. Read more about the overall transformations in the field of technology in the blog Lars Winkelbauer - Putting the Recent Digital Transformation in Perspective.
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