Interactive Voice Response
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  • Parts 1
  • Time <5 mins
  • Reads 2
  • Votes 0
  • Parts 1
  • Time <5 mins
Ongoing, First published Apr 22, 2024
IVR stands for Interactive Voice Response. It's a technology that allows interaction between a computer system and humans through voice commands or keypad inputs via a telephone keypad. IVR systems can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed.
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