Two years after the disastrous event resulting in the death of his daughter, guilt-driven Reiner trades his fast-paced, luxury life in Chicago for a quiet, rural cottage located in the small town of Chapala, Mexico. Forsaken by his wife and fired from a prestigious law firm, the only person Reiner can count on now is Jeremy, his loyal and unwavering best friend since high school. Convinced he was to blame for his daughter's tragic accident, he seeks refuge in his mournful solitude. Unexpectedly, Reiner befriends a boy named Freddie, his young mother Terri and grandma Lita who bring hope back into his life. Soon after moving into his cottage, Reiner begins experiencing ghostly apparitions from a deceased woman. He suspects the visits are from a long-ago deceased spirit many refer to as La Llorona: the soul of a weeping woman who, over a century earlier, allegedly drowned her own children and now haunts the riverbank next to his home. While seeking answers he comes across a healer named Toñita and her English interpreting assistant; seven-year-old Ponchito who lives in an orphanage. Their encounter leaves Reiner questioning if he will ever know what this weeping woman is trying to tell him, for deciphering this mystery seems to be directly connected to figuring out how to cope with his own grief.