Integrating DID and TFN into Your VoIP System: A Comprehensive Guide

Toll-Free Numbers are phone numbers that enable customers to contact a business at no cost to them.These numbers usually start with prefixes like 800, 888, or 877.
Benefits of TFN:
Expanded Reach: Customers across the country can call you for free.
Professional Image: Having a toll-free number enhances your business's credibility.
Marketing Tool: Track the effectiveness of marketing campaigns by using different toll-free numbers for each campaign.
Integrating DID and TFN into Your VoIP System
Step 1: Choose a Reliable VoIP Provider
Your VoIP provider should offer robust support for both DID and TFN. Look for providers with a track record of reliable service and good customer support.
Step 2: Obtain Your DID and TFN Numbers
Contact your VoIP provider to obtain DID and TFN numbers. They will guide you through the selection process and help you choose numbers that fit your business needs.
Step 3: Configure Your VoIP System
Once you have your DID and TFN numbers, you'll need to configure your VoIP system. Here's how:
Assign DID Numbers: Allocate individual DID numbers to each employee or department. This can usually be done through your VoIP provider's management portal.
Set Up Call Routing: Configure call routing rules to ensure calls to DID numbers reach the correct person or department. This can involve setting up call forwarding, automated attendants, or voicemail.