Simon Banks Whiteboard Animation: Amanda Gore on Emotional Intelligence
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Ongoing, First published Jun 22, 2024
A study at Harvard showed that customers come back to people they like. 80% of what brings them back is the personality of the person, and 20% is the skill. In emotional intelligence, it has been proven that the mood of the leader will determine the mood of the organisation. Your mood really matters at work and in business!

About Simon Banks 
Simon Banks is an author, podcaster and international keynote speaker on creativity, innovation and design and a happily recovering professional artist. He describes his geek out spot as the intersection of creativity and design, learning, people and passion which he sees as essential building blocks for future leaders and developing an innovative culture. His Big Why? To build a more creative world to enable people and business to thrive in the Modern Age.
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