KPIs work in the realm of business management and strategy, offering organizations a compass to follow along with strategic plans and goals. These metrics provide key insights into the performance and efficiency of a multitude of organizational functions, thus enabling the leadership to take correct decisions. Knowledge of KPI metrics, their importance, and best practices for implementation is majorly required for any organization seeking to attain excellence. The following blog explains the intricacies of the KPI metrics, defining them, their importance, and how to use them optimally.