What is Helpdesk Automation? - Support AI - Wattpad

Story cover for What is Helpdesk Automation? by Mitali_12

What is Helpdesk Automation?

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automated desk help

The automated help desk refers to the use of artificial intelligence (AI) to handle customer queries and support tasks. This includes resolving issues from emails, phone calls, tickets, and other support channels. As AI systems manage more of these queries, they analyse the solutions provided and become increasingly intelligent. This learning process helps improve the experiences of both customers and support staff. By automating repetitive and manual tasks, helpdesk automation significantly reduces the workload for support agents.

https://medium.com/@golapsahoo00/what-is-helpdesk-automation-fed989e7919dAll Rights Reserved

automated desk help

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What is Helpdesk Automation?
Mon, Jul 29, 2024

1 part

What is Helpdesk Automation?
Mon, Jul 29, 2024

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Peculiar Technology

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