Romana Ruell arrives in Los Angeles and checks into the eerie Cecil Hotel, known for its unsettling atmosphere and age-old appearance. What begins as an ordinary stay quickly turns ominous with strange occurrences and unsettling encounters. As Romana grapples with the hotel's dark secrets, her brief holiday becomes a tense struggle for survival. The sinister environment of the hotel threatens her well-being, leading her to question her decision to stay in this foreboding place.